Reference

How yearner Handles Your Personal Information

This policy explains what data we collect when you use yearner, how we use it, and what rights you hold over it.

Account data collected at registrationPayment data tied to JazzCash, Easypaisa, RaastYour right to access or delete your dataCookie and device data explainedContact path for privacy requests

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove your personal data, contact our support team directly. We handle privacy requests separately from general account queries so your request gets to the right person without delay. You can reach us through any of the channels below.

Team online

Email Support

Send your privacy request to our support email. State your registered account number and the specific data action you are requesting — access, correction or deletion.

Live Chat

Start a live chat session from your account dashboard. Our team can log a formal privacy request during the conversation and give you a reference number.

Account Settings

Some data preferences — marketing communications and cookie consent — can be updated directly inside your account settings without contacting support at all.

What We Collect and Why We Collect It

yearner Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, contact number and the payment method details you provide — which may include your JazzCash wallet number, Easypaisa account reference or Raast-linked bank ID. We use this to process your deposits and withdrawals,

1
verify your identity and keep your account secure. We do not sell your personal data to third parties. Certain technical data — your device type, IP address, browser and session activity — is logged automatically whenever you access the platform. We use this to detect unusual
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login attempts and maintain session integrity. Where you use Raast transfers, your bank reference may be shared with the payment processor solely to complete the transaction. Retention periods vary by data type; account data is held for as long as your account remains active and for
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a period after closure as required under applicable law. Availability of our services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, including all payment references connected to JazzCash, Easypaisa and Raast. Our cookie policy, account retention rules and data-sharing limits are set out below so you can see exactly how each area is managed.

Cookie Usage We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences in your browser or through the consent panel on first visit.

Account Security Login requires a one-time PIN sent to your registered mobile number. Suspicious login attempts from unrecognised devices are flagged and your account is temporarily held pending your confirmation.

Data Retention Active account data is retained while your account is open. After closure, we keep records for the period required under applicable law, then delete or anonymise them. Payment records tied to Raast or Easypaisa follow the same schedule.

Third-Party Sharing We share data only with payment processors needed to complete your JazzCash or Raast transaction, and with fraud-detection services. No data is sold or shared for advertising by outside parties.

Common Questions About Your Data and Rights

These are the questions we hear most often about how yearner manages personal data, what your rights are and how to act on them.

We collect your name, email, mobile number and payment details — including your JazzCash or Easypaisa wallet reference — to verify your identity and process transactions on your account.

Yes. Contact support via live chat or email, quote your account number and request a data access report. We will respond within the timeframe required under applicable law.

Submit a deletion request through live chat or email support. We will remove your data from active systems, though some records tied to completed Raast or Easypaisa transactions may be retained as legally required.

Only with the payment processors needed to complete your deposit or withdrawal — for example, the provider handling your JazzCash transfer. We do not sell your data to advertisers or unrelated third parties.

Session cookies keep your login active; analytics cookies help us improve the lobby layout. You can decline non-essential cookies through the consent panel shown on your first visit or through your browser settings.

Reach our support team immediately through live chat or email. State your account details and describe your concern. We treat data-handling complaints as a priority and will respond with a reference number.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How yearner Handles Your Personal Information

Reach Us About Your Privacy Rights

Email Support

Live Chat

Account Settings

Data Handling, Cookies and Account Security

Common Questions About Your Data and Rights

01 What personal data does yearner collect when I register?

02 Can I request a copy of the data yearner holds about me?

03 How do I ask yearner to delete my personal information?

04 Does yearner share my data with third parties?

05 How does yearner use cookies and can I turn them off?

06 Who do I contact if I think my data has been mishandled?

Privacy Policy

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